Versand
Where are you located?
We operate in Shenzhen, China.
9 am - 7 pm (UTC+8) from Mon - Fri
Which countries can my package be shipped to?
US Warehouse: The United States
EU Warehouse: Germany, Netherlands, France, Spain, Belgium, Italy, Czech Republic, Hungary, Poland, Sweden, Finland, Portugal, Austria, Ireland, Denmark, Romania, Greece, Slovenia, Luxembourg, Lithuania, Slovakia, Croatia, Bulgaria, Norway, Switzerland
UK Warehouse: The United Kingdom
CA Warehouse: Canada
AU Warehouse: Australia
Shipping from China: The United Arab Emirates, Japan, China, Korea, Thailand, Kuwait, Saudi Arabia, Ukraine, Turkey, New Zealand, Russia, Singapore, Belarus, Brazil
When will my order ship?
Our products ship 5-11 days from the purchase date unless the purchase is a pre-order or otherwise noted. All machines are inspected and tested. Please contact us at support@eibos3d.com for more information.
Tracking numbers are generated when the product is ready to ship and will be emailed to the address provided when the order was placed.
How long until I receive my order?
Normally, your package will be delivered in two to three weeks after we ship it.
Due to different situations, EIBOS Tech is not responsible for the shipping and any issues related to the shipping period.
How do you ship international orders?
For our product, we can ship only to certain countries. If you are outside of our shipping area and want to purchase our product while still getting our awesome support, contact us at support@eibos3d.com.
For international orders, we use Yanwen and YunExpress (for Front-end transportation) ect., and these companies will also deal with Back-end transportation (they will select carrier when the package arrive the target country). We are not responsible for customs fees (duties, VATs, etc).
If the address you provide is outside our shipping range (although we can ship to the corresponding country), we will also contact you and ask if you would like to cancel the order or change to another shipping address.